Information on measures taken to assist residents due to COVID 19 can be found on the Newsroom. Check out the latest information and advice on coronavirus (COVID-19). An Attachment of Benefits Order can be made against the following benefit types: Income Support, Jobseeker's Allowance, Employment Support Allowance, Pension Credit or Universal Credit. Derby City CouncilCouncil HouseCorporation StreetDerby DE1 2FS. It explains how we spend the money we get, where this money comes from and how much comes from council tax. You can then insert your Council Tax account number and click the ‘Access Now’ button  where you will be asked specific questions relating to you and your property. We use cookies on our website. Complete our online enquiry form.. If you need to call in and see us our receptions are open during the following times during the year - excluding bank holidays and Christmas. The amount you pay will vary depending on where you live and the value of your home. 2013 Mill Lane, Wingerworth, Chesterfield, Derbyshire, S42 6NG. Yes, measures are in place to ensure that viewing your information is secure and that your billing details are protected. Then, if the full amount isn’t paid, a court summons may be sent in as little as 21 days after a reminder. Signing up will let you do this  without the need to telephone the Council Tax team. We’ll send you a link to a feedback form. Telephone. If you are having problems paying you can make a payment arrangement. In Derbyshire the extra 2% for adult care in 2020 to 2021 will raise £6.7 million a year. However, costs will only be charged once. If you would like to make a payment arrangement to avoid further action please use our online services. PayPoint collection terminals are located in newsagents, convenience stores, supermarkets, garages and off-licences. What happens if I don't pay my Council Tax? The premium is 100% of the full Council Tax charge for your property, so you will have to pay 200% of the full Council Tax charge. NHS 111 online can help you find the best place to go for help if you are unsure. If you cannot find the relevant answers you're looking for, there are a number of ways to contact us. Please use this form to contact our Council Tax team about a general enquiry. If your property has been empty and substantially unfurnished for two years or more, you will be required to pay an empty home premium on top of the full Council Tax charge for your property. The current council tax leaflet is attached to this page. Tel: 01246 345 497 or 01246 345 502 You can complete our website feedback form for any comments you have about our online services. Many Councils have been charging the premium since then. Please do not attempt to refresh the page, click the browser back button or re-submit the form as this could invalidate your details. Only one Attachment of Benefit Order can be issued for Council Tax arrears at any one time. If you are deaf you can contact the NHS 111 BSL Interpreter service or call 18001 111 from a textphone. Please have your Council Tax account number with you when you phone. The adult social care charge is ring-fenced to adult social care services, that is the additional funding raised through Council Tax can only be used to support these services. Only persons aged 18 or over are classed as residents of a dwelling. It operates Monday to Friday from 5pm to 9am with a 24-hour service during weekends and bank holidays. Derbyshire Dales District Council needs income to provide services to the community including refuse collection, housing, leisure facilities, planning and development services and environmental services. If your query relates to the fire or police element of your council tax bill, you should contact the relevant authority: The council tax leaflet is published every year in March. There is one bill per dwelling, whether it is a house, bungalow, flat, maisonette, mobile home or houseboat, and whether it is owned or rented. Council tax is paid to your local district, borough or city council. Our customer advisors are available on web chat during normal working hours of Monday to Friday, 9am to 5pm. You have the right to attend the court hearing to present your case to the Magistrates' Court if you wish. 'My Account' is our online portal where you can book, apply, report and pay for services in a simple, clear and personalised way. Please select the link below if you would like a copy of your Council Tax bill. Help us improve GOV.UK. From 1 April 2020: Properties that have been unoccupied and substantially unfurnished for 5 years or more, a premium of 200% will apply increasing the Council Tax liability to 300% of the normal Council Tax charge. Contact Customer Services using our online form. Council Tax - change of address/change of circumstances, Your details (confirm your email, set a password and choose a security question from the list provided), Verify email (Your account will be active once you follow the link in the email we send you), Confirmation that your registration is complete. Pay Council Tax online or by other methods such as direct debit. You will then be able to view your council tax online by registering for an account with us using the options below. If you are having difficulties paying your bill don't wait for recovery action to be taken against you as costs could be added. In Derbyshire the extra 2% for adult care in 2020 to 2021 will raise £6.7 million a year. Email covidsupport@communityactionderby.org.uk. Valuations are carried out by the listing officer at the Valuation Office Agency not your local council. Telephone 01246 231111 Find out more. Please use this form to contact our Council Tax team about a general enquiry. Derby’s Community Hub can assist anyone in the community who is vulnerable, self-isolating, or has been shielding. The basis of valuation is the capital value of each dwelling arrived at by estimating the amount it could have been sold for on the open market on 1 April 1991. Whether someone benefits from council services depends very much on the personal circumstances of those individuals concerned. outbreak management if you have positive cases in your work place/organisation. Each home is placed on a valuation list in one of 8 valuation bands, from A to H. The list will show only the band to which your home has been allocated, not it's actual value. Step Change - an organisation which provides free debt advice. If the Enforcement Agents cannot recover the arrears, the Council may apply to the Magistrates' Court for a warrant to send you to prison. Eckington Swimming Pool and Fitness Centre, View our main offices location on an interactive Google map, Customer Service Codes of Practice and Standards (.pdf | 958kb), Compliments, Comments and Complaints Policy (.pdf | 677kb), Complain About a Councillor Form (.pdf | 86kb).

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